Legal & privacy

01

Website terms of use

Acceptance

By using this website, you agree to these terms. If you do not agree, please do not use the website.

Website information

We aim to keep the information on this website accurate and current, but it is provided for general informational purposes. Website content does not constitute a guaranteed price, service commitment, or binding offer.

Quotes and services

Quote requests are not service agreements. Availability, scope, timing, accepted materials, and final pricing must be confirmed directly by Onyx Junk Solutions. Additional charges may apply if the volume, weight, access conditions, labor, or materials differ from the information provided when a quote was requested.

Acceptable use

You may not misuse this website, attempt unauthorized access, interfere with its operation, submit false or unlawful requests, or use its content or branding in a misleading way.

Intellectual property

The Onyx Junk Solutions name, logo, website design, written content, and original graphics may not be copied, republished, or used commercially without written permission.

Third-party services

This website may link to third-party websites or services. We do not control and are not responsible for their content, availability, security, or privacy practices.

Disclaimer and limitation

This website is provided “as is” and “as available.” To the fullest extent permitted by law, Onyx Junk Solutions disclaims warranties relating to the website and is not liable for indirect, incidental, special, or consequential loss resulting from website use or inability to use the website.

Governing law

These website terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.

Changes

We may update these terms. Changes become effective when posted here with a revised effective date.

02

Privacy policy

Information you provide

We may receive your name, phone number, email address, service address, photographs, item descriptions, and other information you choose to provide when contacting us or requesting a quote.

How quote requests work

The quote form securely sends the information you provide to our private administrative dashboard so we can review and respond to your request.

Automatic information

Our hosting systems process standard technical information needed to deliver and secure the website. We also collect first-party website analytics including pages viewed, timestamps, referring websites, device category, and a randomly generated pseudonymous browser identifier stored in local storage. Raw IP addresses and full browser identifiers are not stored in our analytics records. We do not use advertising trackers or analytics cookies.

How we use information

• Respond to questions and quote requests.
• Schedule, provide, and support requested services.
• Communicate about appointments, pricing, and service updates.
• Protect the website, our customers, and our business.
• Meet legal, accounting, and regulatory obligations.

Sharing

We do not sell personal information. We may share information with service providers that help operate our business, when you direct us to do so, or when required to comply with law, protect rights and safety, or complete a business transaction.

Retention and security

We retain information only as reasonably needed for the purposes described above and applicable legal obligations. We use reasonable safeguards, but no transmission or storage method can be guaranteed completely secure.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Your choices

You may ask to review, correct, or delete personal information we maintain about you, subject to legal and operational requirements. Contact us using the information below.

03

Contact

Questions about these terms, this privacy policy, or your information can be directed to: